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Please check our FAQs before contacting us.

• Inquiry response times
1. BG OUTLET's business hours are 9:00-18:00 on weekdays.
We are closed on Saturdays, Sundays, and holidays, so inquiries received after 6:00 p.m. on weekdays, on Saturdays, Sundays, and holidays will be answered on the following weekday.
2. Depending on the content of your inquiry, it may take some time for us to respond.
Furthermore, we may not be able to reply if it is not appropriate for us to do so.

Thank you for your understanding.

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